• Initial Deposits Are Non-Refundable. Aletheian Polygraph is a fee for service company. The initial deposit you submit with your registration guarantees your referral to a qualified examiner, NOT for the exam.  However, this Referral Fee will be deducted from the exam fee to calculate the balance which is paid directly to your examiner.  REFERRAL FEES ARE NON-REFUNDABLE unless we fail to live up to our Guarantee (see below). 
• Cancellation Policy. Once you have scheduled an exam, your examiner will require AT LEAST two full business day’s notice to cancel or you will be responsible for paying the entire exam fee to the examiner. This includes no shows. This policy does not apply to international testing. Your local examiner may have additional policies in place regarding the cancellation of appointments which the examiner will provide to you. 
• Second deposit required after scheduling. Once an appointment has been scheduled, your examiner will require a Reservation Fee to hold that appointment for you. This Reservation Fee will also be deducted from the balance due.  Your examiner will provide you with the terms and conditions for the final payment.
• Illegal exams are not accepted. Some types of exams are illegal in some areas.  It is your responsibility to ensure that it is legal to request the exam in the jurisdiction where the exam is to be conducted. A deposit submitted for an illegal polygraph purpose will not be refunded. Contact us before scheduling if you are unsure about this. 
• Late arrival penalties. You will incur late fees if you do not arrive at your appointment on time. After 30 minutes, you are considered a no-show unless you have made arrangements for your examiner to wait for you.  No exam may be cancelled on the day of testing. 

Our promise to you.

• If you become a client of Aletheian Polygraph, we guarantee to refer you to an examiner in the geographic area you select.
• You will be offered an appointment within 30 days of registration unless otherwise informed otherwise.  
• Your examiner will be fully trained, screened and certified. 
• Your examiner will use only APA Validated testing techniques. 
• The total price you pay will be the price published on our website for weekday exams during business hours, not including sales tax (which must be collected at some testing locations).

By registering for an exam with Aletheian Polygraph.

• You acknowledge that you have read the above policy and understand that your Referral Fee is NON-REFUNDABLE. 
• You further acknowledge that you have read Aletheian Polygraph refund and cancellation policy, and agree to abide by this policy.